Last night, in the middle of a talk I was giving on living with authentic purpose, a student in the audience asked me, …”but Zach… where do I even start!?” I suppose I did not start the talk on a light note. Right before this question was asked, I had suggested that we should all … Read more
“Service to others is the rent you pay for your room here on earth.” – Muhammad Ali Bear with me on this introduction. Recently, I was preparing an employee training session on creating positive customer experiences, a staple “day-one-of-training” topic in training programs for almost any employee who delivers any kind of service or product. … Read more
Happy Wednesday. I believe that our seemingly disparate day-to-day life experiences, if taken careful note of, intersect in the most amazing ways which can uncover profound meaning. I am currently reading and finishing the amazing biography of Dietrich Bonhoeffer, a Christian pastor who stood up to Adolf Hitler and the Third Reich, and who stood … Read more