The Power of Mattering

Mattering (n.): The experience of feeling significant to the people around you that comes from Feeling valued and adding value.

Everyone has a fundamental need to feel seen, heard, and valued.

Yet, increasingly, people report feeling overlooked, ignored, and underappreciated in work and life. Simply put, they don’t feel as though they matter to their leaders or organizations—and it’s taking a toll. This hidden epidemic of insignificance is fueling a mental health crisis, intensifying loneliness, and, for organizations, driving disengagement, turnover, and low performance.

The good news is that leaders can learn the skills to ensure everyone around them feels valued and knows how they add value. Through a captivating exploration of the emerging science of mattering and drawing from hands-on work with hundreds of diverse teams and organizations, researcher and leadership development facilitator Zach Mercurio reveals how mattering to others is a fundamental—yet often overlooked—requirement for thriving.

He introduces a simple yet effective framework for making daily interactions with your people more meaningful:

  1. Noticing: the practice of seeing and hearing others
  2. Affirming: the practice of showing people how their unique gifts make a difference
  3. Needing: the practice of showing people how they’re relied on and indispensable

Filled with practical advice and helpful exercises, The Power of Mattering gives leaders at all levels the skills they need to revitalize their teams—and entire organizations—by showing people how they matter.

“People need to know that they matter and their work matters. When the dignity of workers and the meaning of work is affirmed in the workplace, it enhances well-being.”

Vivek Murthy, U.S. Surgeon General, in the Framework for Workplace Mental Health and Well‑Being

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Mattering resources

Put Mattering Into Practice

Put The Power of Mattering into practice with exercises, courses, and more.